Estate Services

The Service Charge will include the normal range of services including Park security, Park Management, pest control, Mechanical & Electrical Services, external landscaping and maintenance of common parts.

In addition to ensuring that the Park provides good services and a high quality business environment it is important that the cost is reasonable and good value. The Grosvenor Service Centre will continue to develop the Park Services and constantly monitor its own performance and that of its suppliers. Active feedback will be encouraged from all of the Park occupiers and the Park Manager will be responsible for the overall quality assurance of all the services provided.

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Building Services

These are services that are procured by The Grosvenor Service Centre, and provided to Customers of the Park on a menu basis. The aim is to provide an alternative to customers to direct employment of suppliers and where we can, provide better value provided or greater convenience.

The Grosvenor Service Centre will already provide many of these services on the Park and this will enable us to develop a sound infrastructure that can offer competitive pricing, flexibility and constantly monitored quality levels.

The Grosvenor Service Centre will directly interface with the customer via the Park Manager to obtain their requirements and set up the individual contracts with preferred Suppliers.

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Personal Support Services

Edinburgh Technopole have identified and selected numerous local suppliers who understand the unique environment on the Park and can provide high quality services and cater for many of the tenants' needs including but not limited to:

• Catering / Sandwich deliveries
  
• Milk / Newspaper deliveries
  
• Reprographics
  
• Recycling
  
• Dry Cleaning collection and delivery
  
• Stationery
  
• Internal Plant Displays / Flower displays / personal flowers and gifts
  
• Taxi services
  
• Courier services
  

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